See Some of Our Customer Feedback
A collection of feedback from a recent customer satisfaction survey
How Satisfied are you with our sales team?
Amazing customer service and speedy support
Sam @ White Label Cocktails
They are always available and get us results
Martin @ Martin Mulligan Marketing Ltd
Good service with a purchase
Ben @ Halfpenny Green Vineyards
Perfect support throughout 2021
Paul @ DHL
Steve Simmons is great and goes above and beyond to help us
Tony @ Enable Works
The sales team are very knowledgeable and helpful with all enquiries
Roger @ Plasmor
Quick to respond to a problem
Pauline @ Noble Foods
Newcode have always been one of the most helpful company's I have dealt with
Jeff @ Ark-H Handling
How Satisfied are you with the product itself?
Product is the most reliable in the building
Sam @ White Label Cocktails
Very few issues throughout a very busy year
Paul @ DHL
We switched to new coders and Anser U2 ink, they run without clogging or drying up and we have no down time or clearing the head on the cartridge (2 tram lines)
Tony @ Enable Works
Never have a problem with the team or product
Roger @ Plasmor
Changing my printer could not have been easier the product works like a dream
Jeff @ Ark-H Handling
How Satisfied are you with our engineers?
Very pleasant engineers and always go the extra mile, happy to explain simple things which speed up any down time
Sam @ White Label Cocktails
Very competent people
Martin @ Martin Mulligan Marketing Ltd
Happy to help, knowledgeable, not afraid to show/explain
Wayne @ IPS-Culina
Training given as the product was delivered and installed
Ben @ Halfpenny Green Vinyards
Faultless service
Paul @ DHL
Steve Simmons is great and goes above and beyond to help us. Steve does both the sales and the engineering
Tony @ Enable Works
The engineers are always very polite and easy to talk to. They always make sure the job is completely correct and running before they leave site
Roger @ Plasmor
Very professional and knowledgeable
Jeff @ Ark-H Handling
How Satisfied are you with our responsiveness?
Turn up before I have even picked the phone up
Sam @ White Label Cocktails
Good quick response
Martin @ Martin Mulligan Marketing Ltd
Perfect response times
Paul @ DHL
Fast ink turnaround from order to delivery
Tony @ Enable Works
Always get a fast email response and people out. Quickly if needed
Simon @ SA and VJ Elwess
When you are contacted with a problem you react very quickly send an engineer out
Roger @ Plasmor
Always reply to emails quickly
Pauline @ Noble Foods
Very good response times to all my queries
Jeff @ Ark-H Handling
How Satisfied are you with our stock ordering process?
Always have required items
Sam @ White Label Cocktails
No issues at all with availability
Paul @ DHL
Never not had stock when we needed it
Tony @ Enable Works
Never have a problem with stock, if I phone with a new order, it is with me within a few days
Roger @ Plasmor
No waiting at all
Jeff @ Ark-H Handling
How Satisfied are you with our customer service?
Amazing support
Sam @ White Label Cocktails
Customer service is very good
Ashish @ Foodiq OY
You employ people who care
Martin @ Martin Mulligan Marketing Ltd
Exemplary
Paul @ DHL
Steve Simmons is great and goes above and beyond to help us
Tony @ Enable Works
Your service is excellent
Roger @ Plasmor
Always willing to help answer any questions and walk-through problem solving
Jeff @ Ark-H Handling